Muhammad Mollah

Career Summary

A dedicated Digital Marketing Professional have been with Information Technology since 1992, processed Canadian equivalent university degrees in Computer Systems Engineering; commercially worked for various web/IT/digital marketing roles for numerous companies in Toronto, ON since Sept. 2005, successfully completed five self-paced and two on-site web & graphics design certifications, designed/ developed/ maintained over sixty front-end & content-managed websites and social media profiles; strong analytical & research skills with the ability to work responsively in a fast-paced environment and minimal supervision, and stay up-to-date with current technologies & innovations as possible or needed

Highlighted Skills & Qualifications

Technical Skills

Design Skills

  • Working experience to produce unique graphics using following software:

Adobe alternatives: Inkscape 0.48, GIMP 2.8.14

Adobe: Adobe Creative Suite 4 Master Collection (Photoshop, Illustrator, Flash Pro, InDesign, Acrobat 8 Pro, Fireworks), Framemaker 8.0

Ulead/Corel: Digital imaging software: PhotoImpact v.10, v.11, v.12, Animation Software: GIF Animator 5, Raster editing software: Corel Photo-Paint v.12, v.13, JASC Paint Shop Pro 7, Ulead Photo Express 6, graphics editing software: CorelDraw v.12, v.13

Xara: Designer Pro 6, Xara3D 6, Webstyle 4.0

Sothink: Logo Maker, Photo Album Maker

Page layout software: QuarkXPress v.6, v..5

  • Experience in designing graphics, animations & manipulating digital photographs
  • Basic understanding of video streaming technologies, file conversions & optimization

Animation Skills

  • Working experience to produce 2D animations with Adobe (Flash Pro, Fireworks CS, ImageReady CS), Microsoft GIF Animator 1.0, Ulead/Corel (JASC Paint Shop Pro 7, GIF Animator 5) , Xara, CoffeeCup (Photo Gallery, Flash Menu Builder, GIF Animator, Flash), Sothink (SWF Decompiler, Photo Album Maker, Flash Maker & Converter Suite)

Code & Development Skills

  • Technical expertise supporting static and dynamic websites developed with HTML/HTML5, CSS2/3, DHTML, XML, VB & JAVA Script, Ajax, PHP, ASP, ASPX, MSSQL, mySQL, Flash, etc.
  • Registering web domain names and organizing the hosting websites
  • Over 5 years experience working with different content management systems (WordPress, Joomla, Drupal, etc.)
  • Overall understanding of search engine optimization, social media marketing, local business listings, web analytics, email markeing, etc.
  • Editing content, debugging code and re-designing ad units

Operating Systems

Clients: Mac OS X 10.6 Snow Leopard, Windows 2000 Professional/XP/Vista, Red Hat: Linux 8.0/9.0, NetWare 5.1, OS/2 Warp 4, PC DOS 7, MS-DOS 6.22/7.1

Servers: Windows Server 2003 Web Edition

Local Web Servers: XAMPP for Mac OS X and Windows 1.7.3 (Apache, MySQL, PHP, phpMyAdmin)

Human Skills

  • Meeting/Calling clients to identify their needs and liaising with them regularly
  • Presenting initial design ideas to client
  • Working with other web specialists including web developers & graphic designers
  • Handing the completed project over to the client
  • Post-sales technical support or researching current design trends

Employment History

TECHNICAL POSITIONS

Technical Director, Digital Systems, Toronto, Dec. 2010 – Current

  • Provided WordPress specific website maintenance support for Change Communications Ltd websites http://change-broadband.com, http://change-tv.com, http://changecom.ca, Home-office (Toronto), June - July, 2015
  • Performed website development services for doczone.ca website of Whitehead Agency Group Inc., Home-office (Toronto), 24 hours, May 28 - June 06, 2014
  • Provided front-end website maintenance support for Society of Internet Professionals website at http://sipgroup.org, Home-office (Toronto), 43 hours, August 08 - 24, 2013
  • Performed website maintenance service to H2 Communications, Toronto, 3 hours, Mar. 05, 2013
  • Provided web development tutorial support (login management system, XAMPP 1.7.3, phpMyAdmin, PHP, MySQL) to 11 grade high school student, Aurora, 6 hours, Feb. 3 - 10, 2013
  • Performed content updating support for Baycrest Intranet website developed with ASP, Toronto, 21 hours, Nov. 2012
  • Redesigned and migrated BILS website at http://bloorinfo.org (old website: http://bloorinfo.org/oldsite), 425 hours, Home-office (Toronto), Feb. - Apr. 2012
  • Provided content migration support for newly redesigned Ontario Teachers' Pension Plan Intranet website developed with custom PHP and responsive web design technology, Toronto, 127 hours, January 2012
  • Performed WordPress and custom PHP based websites maintenance support (http://ourkids.net and http://camps.ca) for Our Kids Media, Mississauga, 104 hrs, Sept. 12 - Oct. 6, 2011
  • Researched, planed, developed and promoting company (http://digital-systems.ca)

Client Service Agent/Support Technician, Humber College, Toronto, Jan 2009 – Jan 2010

  • Served media studies students, staffs and faculty members with digital equipments, resource management and other web-based applications
  • Performed level-1 IT support over the phone, walk-ins, via help-desk software
  • Provided printing support/troubleshooting, repair and maintenance tasks daily
  • Assisted Clients in equipment bookings & signing out using resource management
  • Performed daily preventative maintenance activities on computer labs
  • Initiated, designed and developed music website at http://prizalrecords.com

Jr IT Support & Infrastructure Administrator, Univeris Corp., Toronto, Nov '06 – Apr '07

  • Created new employee user accounts and wrote articles on knowledge base portal
  • Used internal web-based time keeper and CRM applications daily basis
  • Setup employee network credentials (workstation, phone, email, security access)
  • Troubleshoot network printers, scanners, monitors, LCD projectors; upgraded computer parts, ghosting, burning, spam filtering, data backup/recovery, outlook settings, inventory records, computer peripherals/drivers warranty & maintenance
  • Assisted Sr. Network Administrator and all other staff as required

Junior Web Programmer/Support, ObusForme, Toronto, Feb. 2006 – Jun. 2006

  • Updated, integrated, monitored, deployed corporate e-store http://obusforme.com
  • Created a database to keep records opt-in/out e-mail list
  • Effectively imported/troubleshoot EDI orders and prepared weekly selling reports
  • Re-touched & manipulated images and graphics site wide
  • Provided IT support to internal staffs in a prompt and professional manner

Web/IT Consultant, Toronto, Sep. 2005 – Nov. 2010

Senior Consultant, Digital Plus, Toronto, Jan. 2010 – Nov. 2010

Provided CMS migration, website maintenance and SEO services for http://fixmypics.ca, http://globalpaytech.com, http://thevisionaires.com and http://pstrength.digitalplus.ca

IT Consultant, 148 hrs, Hi-Tech Institute, Toronto/Mississauga, Aug. 2006 – Jul. 2010

  • Taught Adobe Flash CS4: Action Script 3, Adobe Illustrator CS, MS Office Excel 2003, CorelDraw 12, Adobe Framemaker 8.0, Adobe InDesign CS2, QuarkXPress 6, Web Design (HTML 4.0, Photoshop CS2, Dreamweaver MX, Flash MX) to course participants
  • Developed student evaluation tool for Adobe Flash CS4: Action Script 3 course at http://dportfolio.digitalplus.ca/portfolio/quiz/flas3
  • Developed power point presentation and project demonstration materials, course assignments and multiple-choice exam questionnaires for each course
  • Strictly followed instructor guidelines & standard course manuals provided

Provided website maintenance support at http://omarisuf.com, Toronto, Nov. - Dec. 09

Designed & developed sample website for a realtor at http://yh.digitalplus.ca, Nov. 08

Service desk Support, 64 hrs, TV Ontario, Toronto, Apr. 2 - 11, 2008

  • Provided Tier 1 Support to staffs over the phone, email and via help-desk tool

Web Development Specialist, Dot Internet Solutions Inc., Toronto, Oct. 07 – Jan. 2008

  • Performed various website services for http://xeneca.com, http://ddpoultry.com, http://mcgrawfallspower.ca, http://newsite.wowhosting.ca websites. Service included coding based on graphics layout, graphics creation and manipulation, contact form and e-newsletter scripts integration, copy writing and SEO

Provided website updating support at http://stouffvillecollege.ca, Toronto, Sep. 2007

CSS Programmer, Mobile Momma Multimedia Corporation, Toronto, Sep. 2007

  • Performed layout development, troubleshoot and fixed CSS issues for http://www.mobilemomma.com

Front-end Web Programmer, janievera.com (classified), Toronto, Feb. – Jun. 2007

  • Redesigned, created graphics, modified code, tested and uploaded contents

HTML/CSS Programmer, Terida Systems Inc., Toronto, Feb. 2007

  • Sliced & coded pages according to layout, tested finished pages in major browsers

Web Programmer, CanWest Interactive, Toronto, Sep. 2005 – Oct. 2005

  • Involved with canada.com front-end re-development team
  • Coded pages based on wire-frame layout
  • Cut and paste content from/into HTML pages and modified CSS as necessary
  • Tested finished pages in I.E. 5.5/6, Firefox 2 and Safari
  • Deployed approved/finished pages to a secure server

Senior Engineer, Atomic Energy Commission, Bangladesh Aug. 2003 - Mar. 2005

  • Supervisor, course coordinator & resource person, technical reviewer
  • Coordinated & taught to internal staffs and college students, wrote manual and developed websites for 'Web design and networking' courses
  • Created Compact Disk Management System using MS Access 2000
  • Supervised university graduate students setting up a local network with Linux/Windows
  • Supervised staffs performing tech support and request fulfilment services

IT Consultant, Dhaka, Bangladesh Jan. 2003 - Jul. 2003

The People’s University of Bangladesh (PUB), Ahsanullah University of Science and Technology (AUST), Bangladesh University (BU)

  • Taught E-commerce & Business Computing (4 credits, 8th semester), Computer Fundamentals (4 credits, 3rd semester), Theory of Computation (3 credits, 3rd semester) and Data Communication (3 credits, 3rd semester) to university graduate students
  • Performed computer training workshop at PUB to College Teachers

Community Support

Website Maintainer, http://sipgroup.org, Aug. 2015

Performed event-specific banner adjustment service for the 18th anniversary of SIP

Mentor, mentorcity.com Aug. 2014 - Current

Providing e-mentoring support to skilled Immigrant on effective job search techniques of their profession and skill development strategies

Mentor, The Mentoring Partnership, TRIEC Oct. 2011 – Current

Performed one-on-one e-mentoring support to diverse skilled Immigrants. Mentees are Clients of Skills for Change, JVS Toronto, York University, COSTI

IT Tutor, UniversityTutor.com, Feb. 2013

Solved website related assignments of Master's program (analysis of ccTLD, WHOIS info, Alexa site traffics, demographics, analytic data, etc.), university student, Home-office, 15 hours, Feb. 4 - 8, 2013

Job Interviewer, McMaster University, Hamilton Nov. 30, 2012

Performed MAC10 mock interview session with two final year students, Job Shadow Program, Student Success Centre, 1 hour (10:30am - 11:30am)

Joomla Developer, Exim Promotion Inc., Toronto April 2012 – Current

Designed & developed business website at http://eximpromotion.com, and providing site maintenance support. Service include logo design, image manipulation, content-specific header and template customization, modules position tweaking, integration of drop-down menu, pdf/docs viewer & social media profiles, etc.

Wordpress Developer, 7 Steps Dental Health, Toronto Feb 2012 – Current

Redesigned & migrated front-end website (http://book.7stepsdentalhealth.com) to WordPress at http://7stepsdentalhealth.com and providing maintenance support

IT Pro bono Consultant, United Way of Toronto (UWT), July 2005 – Current

Provided website and computer support to UWT member agencies:

  • Analyzed IT maintenance quotes & provided guidelines to choose cost-effective IT Vendor(s), researched & recommended IT infrastructures needs; Second Base Youth Shelter (SBYS), http://www.secondbase.ca, Client location and remotely (Toronto), 50 hours, May - June 2013
  • Reorganized contents & site structures; Redesigned & migrated a front-end website to Joomla! at http://symewoolner.org, trained a staff to maintain the site, Syme Woolner Neighbourhood & Family Centre, Client location and remotely (Toronto), 185 hours, Mar. 2011 - June 2012
  • Performed WordPress website maintenance support and training for http://ccvt.org website, Canadian Centre for Victims of Torture, Client location (Toronto), 40 hours, Feb. 2012 - Mar. 2012
  • Analyzed community based database software developed in MS Access 2000 and made recommendations at Flemingdon Neighbourhood Services, http://fnservices.org, Client location (Toronto), 2 hours, July 28, 2005

Wordpress Developer, VTP Productions, Toronto, July - Sept. 2010

Redesigned and migrated a front-end website (http://pstrength.digitalplus.ca/oldsite) to WordPress named 'Project STRENGTH' at http://pstrength.digitalplus.ca, maintained and trained a staff (547 hours, redesign and maintenance support up to Nov. 2012)

Web & SEO Intern, Mousseau Media, Toronto May – July 2010

Performed website maintenance & SEO support for a PHP-based website named “Golden World Cup” at http://www.thegoldencup.ca: updated game schedules in PHP pages of 32 countries; created & integrated Flash audio player, vertical flash photo slide show scroller with pop up contact forms and news ticker with pop-up flyer/poster; tested pages in IE, Firefox and Safari, created META tags, fixed CSS issues, optimized landing pages for Search Engines, made recommendation to improve site performance and design; best practices on Game Locator scripts and video conversion

Joomla Developer, Prizal Corp., Brampton Jan. 2009 – July 2011

Initiated, designed, developed and maintained Joomla! website at http://prizalrecords.com

IT Volunteer, CICS Ontario, Toronto June 2005 – July 2005

Provided IT support at Centre for Information and Community Services of Ontario (CICS), http://cicscanada.com, 42 hours, Jun. 24 - Jul. 12, 2005

NON-TECHNICAL POSITIONS

Flow operations & HMR clerks, Loblaws Inc., Toronto, 475 hrs, night shift, Aug. - Oct., 2014

Counter Staff & Baker, Coffee Time Donuts Inc., Toronto, 72 hrs, night shift, Jun. - Jul., 2005

Sales Associate, Electronics Store, Moscow, Russia Jul. 1996 - Dec. 1997

Education & Training

  • Mentoring partnership recognition certificate, York University, Toronto, Jun. 2012
  • Entrepreneurship development certificate, Centennial College, Toronto, Feb. 2011
  • Technology Change Management Training, Humber College, Toronto, 2009
  • AODA Customer Service Standards, Certificate, Humber College, Toronto, 2009
  • Web Development with CSS, Dreamweaver MX: Level I & II, Flash MX: Level I & II, Self-paced courses, ElementK, Online, 2007
  • Web Development & Graphic Design, Certificate, Web Systems Int., Toronto, 2005
  • Implementing CSS 2.0 in CanWest Global Templates, Certificate, Online Business System, Toronto, 2005
  • Basic Computer Networks, Certificate, Institute of Information Technology, Bangladesh, 2003
  • Doctorate (PhD), Telecommunication Technologies & Computer Networks, Moscow State University of Communication Means (MIIT), Russia, 2002
  • Postgraduate Trainee, Learning of Internet Technologies, Certificate, MIIT, Russia, 1998
  • Master of Science; Computers, Complexes, Systems & Networks; MIIT, Russia, 1997
  • Bachelor of Science, Informatics & Computer Techniques, MIIT, Russia, 1996

Professional Memberships

  • Accredited Member, Web Master Stream, Society of Internet Professionals (SIP), Toronto, July 2011
  • Member of the Council for Access to the Profession of Engineering, Toronto
  • Member of the Institution of Engineers, Dhaka, Bangladesh

Publications

  • Mollah Md. T.H. Formal user methodology to evaluate Internet search engines quality. IEEE TENCON 2003, Indian Institute of Science, Bangalore, India, Oct. 15-17, 2003, Vol. 2, Web Technology & Data Mining, pages 683 - 687, 2003
  • Mollah Md. T.H., Biryukov D.V. An online directory with categorized resource links for railway professionals (http://railresource.narod.ru), Transport, VINITI, Ministry of Industry, Moscow 2003

Security Clearance

Enhanced Reliability, Calian Limited, 2010

Personal attributes & hobbies

I'm energetic, self-respecting, reliable & responsible with intelligence, humor & appreciation. I appreciate honesty & would like to keep a positive attitude. I enjoy spending time with friends, as well as by myself. I enjoy traveling, getting to know new people culture, going on picnics, listening music, reading, watch movies, etc. I enjoy the simpler things in life. I do wrong to none. Other hobbies are computing, watch movies, reading, listening instrumental & Classical music's, playing Hawaiian Guitar, doing social development work, sports (badminton, swimming, football).

Other Notes

Based on my Web/IT/Digital Marketing experience since 2005 in Toronto, ON, I'm confident that I can contribute immediately as Front-end Designer/Developer, Internet/Intranet website Designer & Developer, Web Designer & Developer, Web Manager, Web Programmer, Web Developer, Webmaster, Web Strategist, E-Commerce Web Site Developer, PrestaShop Developer, CMS Developer, Joomla!/Wordpress Developer, Drupal Specialist, Digital Media Specialist, Internet Marketing Specialist, Information Systems Specialist, e-Course Developer, Rich Media Content Developer, Interactive Media/Multimedia Developer, Web/IT Consultant, eLearning Consultant, Graphics Designer, Digital Marketer, SEO/SMM consultant, SEO Specialist, Search Engines Evaluator, Computer Consultant, Helpdesk Technician, Deskside Support, Remote SEO Project Manager, Digital Marketing Professional, Remote Digital Project Manager, Director of Technology, etc.

Acknowledgment

I, Muhammad Mollah, certify that to the best of my knowledge and belief, the above-mentioned information correctly describes my qualifications, experiences and me. I understand that any willful misstatement described herein may lead to my disqualification or dismissal, if employed.

Besides, supporting documents & references available upon request